![]() Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Eligible Retailer Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer products purchased from Microsoft Store online and Microsoft Experience Centers in select markets between 10/16/23 - 12/1/23. Price adjustment may be requested until January 31, 2024. Price adjustment may be requested until January 31, 2024. Price protection: * Microsoft Store Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer and commercial products purchased from Microsoft Store online and Microsoft Experience Centers in select markets between 10/16/23 - 12/1/23.How many times can I participate in a trade-in promotion?. ![]() Go to the Teladvance trade-in page to upload your proof of purchase and get a trade-in value.įor more help, see the proof-of-purchase steps.Select Details to view and save the order details as a PDF-this is your proof of purchase.Once you’ve received a notification that your new device has shipped, follow these steps: Your proof of purchase is a PDF version of your order details from Microsoft Store. If your new device qualifies for a trade-in promotion, you’ll be asked to upload a proof of purchase. During the trade-in process for your used device, you’ll need to answer questions about your new device. There are some extra steps to participate in trade-in promotions. To participate, you must purchase a qualifying device first and then proceed with the trade-in process of an eligible used device. Promotions are limited-time offers that apply only to select devices purchased online at Microsoft Store. Read the full Microsoft Store Trade-in Program terms and conditions.* If your used device isn’t eligible for trade-in, you can still recycle it through Microsoft’s recycling resources in your region. Once your used device is received, inspected, and approved, Teladvance will issue a cash payment to you within 14 days. Then, print the prepaid shipping label and ship your used device to Teladvance. If you approve of the trade-in value, create a Teladvance account. For these promotions, you’ll be asked to upload a proof-of-purchase PDF. Additional trade-in promotions that we may offer from time to time may require the purchase of a new qualifying device from Microsoft Store prior to trade-in. Just answer a few questions about the brand, model, and condition of your used device. Teladvance provides an appraisal that reflects a fair estimate of your device’s condition and value. The Microsoft Store Trade-in Program powered by Teladvance lets you trade in an eligible used device for cash payment.
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